Company Logo
Service Head (Leading Auto Dealer based in Baroda, Gujarat)
Baroda . Michigan . United States
Posted 1822 days ago
Job Summary

Greet customers and interact with them to understand their vehicular problems.

Drive the vehicle with the technician and the customer to gain firsthand knowledge of the vehicular problems.

Prepare the cost estimates including the services and repair costs and the cost of spare parts, if needed.

Maintain and manage a daily record of repairs and services of vehicles undertaken and completed.

Ensure delivery of vehicles to customers on time. 

Handle and manage softly the minor complaints and irritants with the customers.

Educate customers on maintaining their vehicles free from troubles and problems.

Supervise, manage and monitor automotive service technicians and repairers.

Handle customer inquiries and respond to their needs in a cool, courteous and prompt manner.

Ensure customer satisfaction at the highest level through effective services and repairs.

Recruiter Info
About Us
CIEL HR Services

CIEL recruits talent for 2300+ companies in permanent as well as contractual roles spread across industry sectors from its 59 offices in 42 cities in India. We have multiple teams, each specialising in recruitment of talent across a wide range of skills and levels in sectors like Manufacturing, Energy, Infrastructure, IT & Outsourcing, Pharma, Financial Services, Consumer Products and Services. CIEL was listed among the Largest Staffing Companies in India No.1 in terms of Geo spread and at 14th place by revenue as per the report published in Feb 2021 by Staffing Industry Analyst (SIA).

We leverage technology to deliver a superior experience to the candidates who apply for a position open with one of our clients. Our team chooses a handful of best-matching candidates from the pool of available talent in the market based on the candidate's profile, skills and experience. These days, we recruit about 25000+ candidates a year and are growing this number every year.

We believe in finding talent from diverse backgrounds, striking a balance between the aspirations of our candidates with the requirements and thoughts of our clients while recruiting for them. CIEL won the Great Place to Work-Certification for the 2nd time in a row. Our team has remained passionate and committed to the core values of the company: Growth, Professionalism, Dignity and Diversity. CIEL is an ISO 9001:2015 certified company and committed to stakeholder satisfaction through continual improvements in its quality management system.

#GetTheBestOutofUs is its spirit.
#2802 (Broadway Building) 2nd & 3rd Floor, 27th Main Rd, Agara Village, 1st Sector, HSR Layout, Bengaluru, Karnataka 560102, India