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CIEL/SEL/26370: Soft Skills Trainer with an Ecommerce company Bangalore
Bengaluru . Karnataka . India
Posted 682 days ago
Job Summary

Responsibilities: We are looking for someone who has an excellent Soft Skills and

  • Train New Hires joining all the company employees on Soft Skills and communication 
  • Build a culture of learning 
  • Take refresher sessions based on TNI 
  • Bottom Quartile management 
  • On job training support 
  • Participate in calibrations 
  • Report the training progress 
  • Create content as and when required 
  • Manage the OSPs aligned



  • Excellent spoken and written English Language Skills
  • Proven work experience as a Soft Skills Trainer/Communication Trainer (1-5 years)
  • Ability to communicate and train effectively 
  • Good typing speed and accuracy
  • Identifying the training needs
  • Sharp eye for detail
  • Be assertive and stand your ground
  • Confident and able to challenge the status quo
  • Ability to meet deadlines and has efficient time management 
  • Prepared to work in rotational shifts
  • Ability to perform multiple tasks and adjust quickly in short timeframes with limited direct supervision
  • Be empathetic and patient with customers and impart the same skills to the CSRs
  • Prepared to work from the office on all days of the week
  • Vendor Management
  • Stakeholder Management


  • Graduate in any discipline
  • Any certification/s supporting the profile
  • 1 – 2 Years of experience in Soft Skills training


soft skills, trainer, training
Recruiter Info
Sanjana Udupi
About Us
CIEL HR Services

CIEL recruits talent for 2300+ companies in permanent as well as contractual roles spread across industry sectors from its 59 offices in 42 cities in India. We have multiple teams, each specialising in recruitment of talent across a wide range of skills and levels in sectors like Manufacturing, Energy, Infrastructure, IT & Outsourcing, Pharma, Financial Services, Consumer Products and Services. CIEL was listed among the Largest Staffing Companies in India No.1 in terms of Geo spread and at 14th place by revenue as per the report published in Feb 2021 by Staffing Industry Analyst (SIA).

We leverage technology to deliver a superior experience to the candidates who apply for a position open with one of our clients. Our team chooses a handful of best-matching candidates from the pool of available talent in the market based on the candidate's profile, skills and experience. These days, we recruit about 25000+ candidates a year and are growing this number every year.

We believe in finding talent from diverse backgrounds, striking a balance between the aspirations of our candidates with the requirements and thoughts of our clients while recruiting for them. CIEL won the Great Place to Work-Certification for the 2nd time in a row. Our team has remained passionate and committed to the core values of the company: Growth, Professionalism, Dignity and Diversity. CIEL is an ISO 9001:2015 certified company and committed to stakeholder satisfaction through continual improvements in its quality management system.

#GetTheBestOutofUs is its spirit.
#2802 (Broadway Building) 2nd & 3rd Floor, 27th Main Rd, Agara Village, 1st Sector, HSR Layout, Bengaluru, Karnataka 560102, India