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CIEL/SEL/24095: Fleet Manager Mumbai
Mumbai . Maharashtra . India
Posted 772 days ago
Job Summary

Dear Candidate,

We have immediate opening for Fleet Manager position in a leading Food Delivery company at Gurgaon location.

Experience: 1yrs of work experience.

Salary: Max 3.6 LPA

Education: Any

Location: Mumbai. 

Contract to hire.



Key Roles & Responsibilities:

  • Oversaw ~2X order growth in Bhubaneswar .
  • Managing a team of 200-300 Delivery Partners & 5 Executives directly on the daily basis.
  • Pickup & Delivery Partner attendance to be maintained basis demand on the daily basis.
  • Improve and maintain promised delivery times for better customer experience.
  • Conduct classroom/ field training at an individual level for better customer experience.
  • Ensure excellent customer experience by solving order level escalations.
  • Reduce overall monthly attrition by 5% point.
  • Reduced SLAs, attrition and increased compliance as well as serviceability (>99%).
  • Able to analyses and pull out complex data from SQL for better analysis and forecasting.
  • Owned the field operations for Dash (Stores) Gurgaon, Managing a fleet of over 500 riders.
  • Ensure to deliver real time items of grocery and vegetables for better customer experience.
  • Working on defaulter DE’s to improve customer experience because for us customer comes first.


Interested candidates can share your updated profile to . You can also refer  any of your friends who will be interested for the above mentioned position. 





Recruiter Info
Moumita Das
About Us
CIEL HR Services

CIEL recruits talent for 2300+ companies in permanent as well as contractual roles spread across industry sectors from its 59 offices in 42 cities in India. We have multiple teams, each specialising in recruitment of talent across a wide range of skills and levels in sectors like Manufacturing, Energy, Infrastructure, IT & Outsourcing, Pharma, Financial Services, Consumer Products and Services. CIEL was listed among the Largest Staffing Companies in India No.1 in terms of Geo spread and at 14th place by revenue as per the report published in Feb 2021 by Staffing Industry Analyst (SIA).

We leverage technology to deliver a superior experience to the candidates who apply for a position open with one of our clients. Our team chooses a handful of best-matching candidates from the pool of available talent in the market based on the candidate's profile, skills and experience. These days, we recruit about 25000+ candidates a year and are growing this number every year.

We believe in finding talent from diverse backgrounds, striking a balance between the aspirations of our candidates with the requirements and thoughts of our clients while recruiting for them. CIEL won the Great Place to Work-Certification for the 2nd time in a row. Our team has remained passionate and committed to the core values of the company: Growth, Professionalism, Dignity and Diversity. CIEL is an ISO 9001:2015 certified company and committed to stakeholder satisfaction through continual improvements in its quality management system.

#GetTheBestOutofUs is its spirit.
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