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CIEL/SEL/23942: Sr Analyst_Mumbai
Mumbai . Maharashtra . India
Posted 779 days ago
Job Summary

Job Description: 
 Verify all return, credit, and debit financial transactions are processed accurately 
 Demonstrate up-to-date expertise in return goods and apply this to the development, execution and 
improvement of action plans by providing guidance to others in the different tasks 
 Support and align efforts to meet customer and business needs 
 Lead or participate in multiple projects (CBO, Tax, Freight) by completing and updating project 
documentation; ensuring efficient and on-time; following proper escalation paths 
 Provide leadership to team members and peers by collaborating with others; articulating ideas and 
viewpoints to senior management, peers and others; driving the resolution of issues; and holding 
self and team accountable for results 
 Collaborate closely with team members to implement the requirements and provide necessary 
 Identify improvement opportunities (proactive and reactive) and drive process simplification 

 Ability to analyze and synthesize business requirements, including recognizing patterns and 
Conceptualizing processes 
 Understand and negotiate needs and expectations of stakeholders 
 Create and maintain issue logs, meeting minutes, meeting schedules and Update quality matrix 
 Providing timely reporting of issues that impact returns, credits, and debits progress, Coordinating 
actions and resolving conflicts 
 Answering all questions of team members and communicate with onshore 
 Trains and mentors junior team members and Initiates knowledge sharing across team 
 Ensure to meet and improve KPI targets 
 Making sure SOPs, Flow Charts, Dashboards are been reviewed and are in place and updated 
 Ability to prioritize the work as per requirement 
 Excellent communication skills 
 Ability to communicate strongly and influence without authority 
 Exceptional analytical, organizational, and communication skills 
 Having Continuous improvement mindset 
 Flexibility and good team player 
Educational Qualification: 
 Commerce Graduate / Post Graduate degree/MBA 
 Nice to have: SAP ERP 
Work Experience: 
 Minimum 2 to 4 years of relevant experience.

return goods
Recruiter Info
Gangotri Verma
About Us
CIEL HR Services

CIEL recruits talent for 2300+ companies in permanent as well as contractual roles spread across industry sectors from its 59 offices in 42 cities in India. We have multiple teams, each specialising in recruitment of talent across a wide range of skills and levels in sectors like Manufacturing, Energy, Infrastructure, IT & Outsourcing, Pharma, Financial Services, Consumer Products and Services. CIEL was listed among the Largest Staffing Companies in India No.1 in terms of Geo spread and at 14th place by revenue as per the report published in Feb 2021 by Staffing Industry Analyst (SIA).

We leverage technology to deliver a superior experience to the candidates who apply for a position open with one of our clients. Our team chooses a handful of best-matching candidates from the pool of available talent in the market based on the candidate's profile, skills and experience. These days, we recruit about 25000+ candidates a year and are growing this number every year.

We believe in finding talent from diverse backgrounds, striking a balance between the aspirations of our candidates with the requirements and thoughts of our clients while recruiting for them. CIEL won the Great Place to Work-Certification for the 2nd time in a row. Our team has remained passionate and committed to the core values of the company: Growth, Professionalism, Dignity and Diversity. CIEL is an ISO 9001:2015 certified company and committed to stakeholder satisfaction through continual improvements in its quality management system.

#GetTheBestOutofUs is its spirit.
#2802 (Broadway Building) 2nd & 3rd Floor, 27th Main Rd, Agara Village, 1st Sector, HSR Layout, Bengaluru, Karnataka 560102, India