Job Profile/Authority Responsibility:
RSM is overall responsible for establishing, developing the sales and marketing network in the given region and expand the customer base in established segments and identify new market segments for the products. RSM is also responsible for developing and sustaining the marketing team to ensure presence of Sure Safety across the region.
Brief job description:
To develop and execute sales and marketing plan for the region to achieve the targets given by the top management.
Technical functions:
- Strategic planning for the whole region ( manpower, product ,prospective customers, collection and resource requirement)
- Provide direction to the back office for the sources for identifying the key customers.
- Identify the key customers and collect data on the relevance of our Products based on the data provided by the back office.
- Developing new customers.
- Visit customers for technical discussion and assess viability for business.
- To present the new product for generating requirement.
- To handle technical problems related to products and product application.
- To attend/ participate regional, national and international business events as directed by management.
Managerial functions:
- To plan annual targets, sub divide it into quarterly and distribute the same among the team.
- To supervise and control performance of Area Sales Managers by regular performance monitoring, meetings and feedbacks.
- Train the team members for the product promotion and customer relationship management
- To ensure availability of norms for effective performance.
- Management of customer complaint.
- Customer retention.
- Follow up for collection and reconciliation of accounts. If required visiting customers.
- Inter-regional, inter departmental and coordination with the Head Office.
- Cost controlling.
- Ensure execution of HR policies, marketing policies and implementation of PMS across the region
- Participate in the selection and performance appraisal process.
- Supervise and implement the agreements with the Channel Partners.
- Conflict management among the team members.
- To analyze the customer feedback and initiate corrective actions
CIEL recruits talent for 2300+ companies in permanent as well as contractual roles spread across industry sectors from its 59 offices in 42 cities in India. We have multiple teams, each specialising in recruitment of talent across a wide range of skills and levels in sectors like Manufacturing, Energy, Infrastructure, IT & Outsourcing, Pharma, Financial Services, Consumer Products and Services. CIEL was listed among the Largest Staffing Companies in India No.1 in terms of Geo spread and at 14th place by revenue as per the report published in Feb 2021 by Staffing Industry Analyst (SIA).
We leverage technology to deliver a superior experience to the candidates who apply for a position open with one of our clients. Our team chooses a handful of best-matching candidates from the pool of available talent in the market based on the candidate's profile, skills and experience. These days, we recruit about 25000+ candidates a year and are growing this number every year.
We believe in finding talent from diverse backgrounds, striking a balance between the aspirations of our candidates with the requirements and thoughts of our clients while recruiting for them. CIEL won the Great Place to Work-Certification for the 2nd time in a row. Our team has remained passionate and committed to the core values of the company: Growth, Professionalism, Dignity and Diversity. CIEL is an ISO 9001:2015 certified company and committed to stakeholder satisfaction through continual improvements in its quality management system.
#GetTheBestOutofUs is its spirit.